Request a Passphrase Reset Code
Students: Please read the instructions below before starting your passphrase reset.
Schedule:
Follow the assigned schedule
.
Reset with Email:
We recommend sending your reset code by email. The email address must match the recovery email on file for your account.
Note on Text:
Please note some carriers, including AT&T and Verizon, may not reliably deliver reset codes by text message.
Help:
If you do not receive a reset code within 30 minutes, do not try again. Please contact Tech Café at 210-458-5555 for assistance.
Reset Information
I have a reset code
myUTSA ID
Send the passphrase reset to:
Email
Phone
Non-UTSA Email Address
Cell Phone
- Format must match (000) 000-0000
Cancel
Reminders:
The contact email or phone entered here must match the contact info you set up for account recovery.
A domestic US number is required to use the verify by phone option. International numbers for SMS messaging is not supported at this time.
If you need further assistance, please contact
Tech Cafe
at 210-458-5555.